Google Product Forums

Galaxy Nexus: problem uploading ringtones

Mistress Marlowe Dec 9, 2011 5:33 PM
Posted in group: Google Mobile Help Forum

Categories: Android Devices : Other Google Products :

Hi,
 
I am trying to upload real music ringtones to my device, but when I do it comes up with the message 'unfortunately the process android.process.media has stopped'.
 
It gives me the option to report, or click OK. I have reported several times, but I cannot find a way to solve this problem.
 
Can anyone help?
 

Device: Samsung Galaxy Nexus
Carrier: Orange
Country / Language: UK - English
OS / Browser / build number (if applicable): Android 4 (Ice Cream Sarnie)