My website is http://www.buystripes.com/ I have 12 products (shoulder boards) on that website. I have these made to my specifications in Asia. They are my brand. Nobody else sells them. My adwords account representative helped me set up product ads in adwords. It shows as approved. Yet in Google Merchant Center, 10 of my 12 product show as disapproved. I sent an email to their support, and received this response from them. It is incredibly unresponsive of them to site such a ridiculous reason to assert that my product ads violate Google Adwords. Especially when you read the entire explanation of their reason for the rejection. How can anyone accept this level of support as being even remotely reasoned. Please check the link they provide to understand the full breath of their response to my question as to why my ads were rejected. I am writing this to the forum, as Google offers you as a Guide that can provide help.
Thank you for writing back.
We have reviewed your Google Merchant Center account and would like to inform you that your product ads are disapproved as the information in these items violates the Google AdWords policies. Please note that this error does not affect your items on the Google Product Search results.
Please reply to this email if you have any additional questions or concerns.
Minakxi The Google Team.
Original Message Follows: ------------------------ From: Subject: Re: [#1025215090] Disapproved data feeds or items Date: Mon, 14 May 2012 09:23:16 -0700
Well actually the issue is that 6 of my 12 Product As show in my Products tab (in Google Merchant Center), as disapproved or invalid. When I check with Google adwords, they say there is nothing wrong with the product ads. Why have these shown as disapproved for about 8 days now? These 12 items are custom made for me to my specifications. They are my brand BuyStripes brand. nobody else sells these. Why are these showing as disapproved product ads? Please answer, there should be no reason for this or at least tell me why they are disapproved so I can fix it. Please.