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Navigation app flashes on screen like strobe light and auto kicks user from Navigation app back to the phone home screen

SDWireless May 7, 2012 4:42 PM
Posted in group: Google Maps

Categories: Issues and Troubleshooting : Navigation : Mobile - Android : Mobile App :

Hello, I have a Motorola Droid Razr Maxx and am trying to use the Maps and Navigation apps. When using the Maps app, I find the destination on the map, then select the Navigation directions but the screen gets kicked back to the phone's home screen within 1 or 2 seconds. When finding directions directly through the Navigation app, the Navigation screen flashes rapidly, immediately upon opening the app, like a strobe light. Maps and Navigation are the only two applications on the phone that are affected. We have replaced the phone 3 times now and the same issue keeps occurring. I have contacted my phone carrier's technical support department and since the device has been replaced 3 times now, they believe it is an application issue. Can you please help??
Thank you.