Google Product Forums

Did I botch my AdWords account?

BOMA Kath Mar 7, 2012 8:32 AM
Posted in group: Google Grants Help Forum

Categories: AdWords Account Creation, Review & Activation Process :

Our organization was approved for Google Nonprofits and I set up our free AdWords account. This morning I started setting up our first campaign, using the "Grants Account Creation Guide." Everything went well, until I got to billing. I did not see the recommended "set up billing later" button, so I entered "United States" as the location of our billing address. I hoped this would take me to a page where I would see "set up billing later." Instead, it took me one page deeper into the billing section. An AdWords customer service rep told me my account has now been rendered ineligible and I need to start over with a new AdWords account. Is this true? And if so, how do I delete this tainted account and set up a new one?