Google Product Forums

Account Compromised, help please

dachung May 17, 2012 9:05 AM
Posted in group: Gmail

Categories: Report an issue : Account Access and Safety : Google Chrome :

Hi,

Last night (may 16th 2012), my gmail email address (david.c...@gmail.com) was accessed by an unauthorized user who changed my password. I had submitted multiple copies of the account recovery form but they do not leave room to provide evidence of ownership such as my verification code. I've gotten replies to these emails to my secondary email (d.chu...@gmail.com), prioritized account recovery in which I've filled out 1 but I forgot to include the verification code in the description
Any advice would be welcome
Thanks
David Chung