Issue with emails disappearing from Gmail online view - though still appearing on my linked Blackberry.
May 1, 2012 5:48 PM
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: Reading and Receiving Messages
I've had issues for a long time (multiple years) where I believed that I received an email, but when I went back to find it in Gmail, I could not. I started a support ticket many months ago when I first discovered this issue and it was never resolved. I could never prove that I got an email, that I didn't delete it, and that it should have been in my inbox and it was not. I have a Blackberry linked to my Gmail (through the Gmail Blackberry app), and I have a number of emails in my Gmail view on the Blackberry that do not appear in my Gmail view through a web browser. I do not delete emails from Gmail, so all should appear in both places.
How can I get support for this issue? Is this a known issue?