Google Product Forums

Re: Warning - Spoofed Checkout email invoices

AidaBerenice Apr 2, 2011 9:30 PM
Posted in group: Google Checkout Merchant

Categories: Adding Google Checkout :

Dear all,
I am sorry I didn't see this forum before. I was scammed, this band took $4,100 of my money for a car they announced on craiglist, and now I have nothing.

This is the first email they send to me:

 Hello,
 
  The car is for sale and it is available immediately. It is in great condition, no dents or scratches and the title is clear (no lien). It was always garaged and the regular maintenance was done on time with 43,000 miles on it. It wasn't involved in any accident and has never suffered any kind of damage. Also this is a non-smoker vehicle.
  This car it was my daughter's car, she died in the earthquake in Ishinomaki,Japan (God needs to tell me why !)
I have dropped my price to $2,600 (purchase price) since this is an urgent sale and I need to sell it before March 25, when should I pay all my debts.This has to be the worst period of my life and I don't see it improving.
  Now I'm in Japan and the vehicle is in Wilmington, DE at a shipping company. I have a friend who works there and he can get me a very small price which I'll cover. I'm currently signed up for a protection program offered byGoogle Checkout and I would like to close the deal through them. They act as a neutral third part.This allow you to test drive and inspect the car before I get paid. You will have a 5 days inspection period to decide whether you want to keep the car or not before they release the funds to me. I myself bought a vehicle online last year and I purchased it through their service and it went very smoothly. If you want me to reserve the car for you, I need your name and shipping address so I can get a quote for myself, you'll find my details below.
  I don't want to offend you, but the car is priced for a fast sale so if you intend to apply for a loan or financing please let me know so I can look somewhere else. If you have the funds available, email me back so we can go over the transaction terms.

Mileage: 43,000 miles
VIN: JH4CL96936C038830
Body type:Sedan
Engine: 4 Cylinder 2,4 Liter
Exterior color: Red
Transmission:Automatic
Fuel type:Gasoline
Interior color: Tan
Standard equipment
Power Windows
Navigation & CD
AM/FM Radio
Power Steering    
Cruise Control
Power Door Locks
Dual Zone Air Conditioning
Sincerely,

P.S. Please copy/paste the above link into your browser to view the pictures:   

Jennifer Gorddonn
304 Pinehurst Rd
Wilmington, DE 19803
====++++====

You are receiving this e-mail because the seller Jennifer Gorddonn, has selected Google Checkout to handle a secure online transaction with you.

Review and pay for your Google Checkout purchase.
Contact us!


Google Checkout Order Details - #174320EFC craigslist.org online vehicle purchase

http://pics.ebaystatic.com/aw/pics/asteriskG_10x10.gif
All the transaction, payment and personal information is considered confidential and will not be released under any circumstances.


http://pics.ebaystatic.com/aw/pics/asteriskG_10x10.gifOur main and constant priority is the safety of our customers.


QtyItemPrice


12006 Acura TSX$2,600.00


Shipping & handling (USA)$0.00


Tax (USA)$0.00










Total:$2,600.00

Shipping and Tax are included.











Transaction details










Transaction ID#174320EFC
Sale Date:03/18/2011
Item title:2006 Acura TSX
Item price:$2,600.00
Insurance:Yes
Shipping fees:$0.00
Total: $2,600.00


Buyer:
Name:Aida Berenice 
Address:710 E.San Ysidro
City:San Ysidro
State:California
Zip:92173
Country:United States










http://pics.ebaystatic.com/aw/pics/asteriskG_10x10.gif  member Jennifer Gorddonn, as the Seller, initiated a new transaction through Google Checkout program and registered you, Aida Berenice, as the Buyer.

http://pics.ebaystatic.com/aw/pics/asteriskG_10x10.gif We verified all the details of this transaction and we concluded that they are accurate and the transaction is approved. Please follow our instructions to complete the transaction safely. Your Google Checkout purchase is protected for up to $20,000.00 or the vehicle price, whichever is lower.

Seller:
Name:Jennifer Gorddonn
Address:304 Pinehurst Rd
City:Wilmington
State:Delaware
Zip:19803
Country:United States





















How to send the money to Google Checkout



Payment must be submitted via WesternUnion to a designated Regional Manager in charge of this transaction. Google Checkout will secure 
the payment until the buyer receives, inspects and accepts the vehicle. Or, if it will be the case, Google Checkout will refund the payment to the buyer.

If you are not familiarized with the 
WesternUnion money transfer services please visit: http://www.westernunion.com
If you want to locate the nearest 
WesternUnion Office in your area please Find Agent Location.
Make the payment in cash using our Google Checkout agent details (check bellow for the agent details).
E-mail* Google Checkout at:
 GoogleCheckout@check-accounts.com the following payment information:
 MTCN (Money Transfer Control Number) - 10 digits number found on the payment receipt;
 Sender's Name and Address;
 Receiver's Name and Address;
 Total Amount Sent;
 Phone Number.
Fax* the WesternUnion payment receipt to Google Checkout at: +1 (206) 426-6265.











Where to send the money








Google Checkout Agent Details:
Name:Martin Wist
Address:299 Hanan Dr
City:Boise
State:Idaho
Zip Code:83705
Country:United States
The following WesternUnion form specimen is indicated to use in your transaction. Please click on the image below to see the form specimen.

Purchaser must use this form to complete transaction.



*The WesternUnion transfer will be sent using this name and address.



*We strongly recommend that you confirm the payment by sending the both documents (WesternUnion Receipt and Copy of the completed form) by FAX and E-MAIL.


For security reasons please DO NOT release the payment details to the Seller or any other unauthorized person.








Once the payment is done, Fax the WesternUnion payment receipt to Google Checkout at: +1 (206) 426-6265.



















Protection and refund
Once the Motor Vehicle is delivered, the Purchaser has a 5 (five) days inspection period. After the inspection period is over, the Purchaser will contact Google Checkout with the results of the inspection. If, for any reason, the Motor Vehicle does not pass the Purchaser's inspection, it will be returned to the Seller, on Seller's expense and the funds will be returned to the Purchaser.

For safety reasons the payment details will be dealt with the utmost security and will not be handed to any third parties. Google Checkout will be in full control of the funds as soon as it reaches the regional account. Once the funds have been sent to our regional account, no one but the Purchaser will have access to it.


Google Checkout will release the funds to the Seller only after the Purchaser receives and agrees with the Motor Vehicle. Should the Purchaser need a refund for this transaction the amount received will be sent back via bank transfer, check or money order. The account is managed and supervised by Google Checkout Department.










Overview
Buy with confidence! Google Checkout protects your vehicle purchase against fraud and material misrepresentation. This program is provided for FREE 
on all eligible vehicle transactions. There is no sign-up, opt-in, or registration necessary.

The following types of fraud and material misrepresentation are covered:

Paying for a vehicle and never receiving it;

Sending a deposit for a vehicle and never receiving the vehicle;

Paying for and receiving a vehicle:

http://pics.ebaystatic.com/aw/pics/asteriskG_10x10.gifThat was a stolen vehicle at the time of the transaction;

http://pics.ebaystatic.com/aw/pics/asteriskG_10x10.gifWith an undisclosed or unknown lien against its title;

http://pics.ebaystatic.com/aw/pics/asteriskG_10x10.gifOf a make and/or model that is different than what was described in the seller's listing;

http://pics.ebaystatic.com/aw/pics/asteriskG_10x10.gifWithout receiving the title for that vehicle from the seller, if it is impossible for you to obtain a title from the appropriate Department of Motor
Vehicles
;

http://pics.ebaystatic.com/aw/pics/asteriskG_10x10.gifWhose title is subject to an undisclosed salvage, rebuilt, reconstructed, scrapped/destroyed, junk, lemon, manufacturer buyback, or water
damage title brand at the time of the sale;

http://pics.ebaystatic.com/aw/pics/asteriskG_10x10.gifWith a model year that is different than the model year described in the seller's listing;

http://pics.ebaystatic.com/aw/pics/asteriskG_10x10.gifWith an odometer reading that is different than the odometer reading described in the seller's listing.

Your Google Checkout vehicle purchase is protected for up to $20,000.00 or the vehicle purchase price, whichever is lower. The program covers Cars,
Trucks, Motorcycles, ATVs, Go-Karts, Scooters, Mopeds, Personal Watercraft, Snowmobiles, Boats, Buses, Commercial Trucks, Race Cars, RVs 
and Campers, Trailers.











Sincerely,
Google Checkout Support.
==================================================================

Then I sent them the money, and a day later they asked more money for insurance in this email:


Google Checkout 
Google Checkout Buyer Support
 
Dear Aida Berenice,


Thank you for contacting our department in behalf of your transaction opened with Google Checkout.

The payment was authenticated.
Before we will contact the seller to start the shipping process you are obligated to make the shipping insurance. We have a shipping option that : you will have an insurance that the car will arrive at your address in max. 3 days . In case the car happens something on the road our insurance will cover all the repairs. 
All you have to do to have our insurance is : pay US $1,500.00 (at the Western UnionOffice) using agent details. In case the car has arrived to you with no problems we will refund your money back US $1,500.00 (shipping option).
Currently, this seller has a $9,200.00 deposit in an Google Checkout managed account. Transactions with this craigslist seller are covered by purchase protection against fraud and description errors. For your safety, this account was locked today, for 30 days time period. The seller is unable to withdraw any money from it, within this period.
Should you need a refund for this transaction, the insured amount will be taken from the seller's purchase protection account and sent to you. The refund is sent to your bank account, or by check ormoney order. The way you are refunded is at your choice. You have 10 days from the above verification date to request a refund. Refund requests are processed within 3 days.

Payment Details:

Buyer Name: 
Aida Berenice 
Subject: 2006 Acura TSX
Amount To Pay : US $1,500.00

Google Checkout Agent Details:


First Name: Martin
Last Name: Wist
Street:299 Hanan Dr 
City: Boise
State: Idaho
Zip code: 83705
Country: United States


Track By Tracking Number: The tracking number for your item is available only after the payment has been verified. You will receive a confirmation in 24 hours after you fax us the receipt from Western Union. We will forward the tracking details immediately after the payment confirmation. 

Tracking Number # 

Please 

 
     Please Fax the Western Union receipt to the following fax number: +1 (206) 426-6265.


Sincerely,
Google Checkout Support
=======

I sent them the money again, and then, they didn't email me at all, I sent them both the seller and Google Checkout multiple emails requesting information about my purchase, but they never replied. It was when I tried to complain through Google Checkout that the internet form didn't accept the ORDER NUMBER they had given me!
Then I found this forum and I was devastated when I discovered the truth, I only had the  original 2,600 USD they had asked for the car, I had to ask for a loan to pay the extra 1,500 USD they have requested.
I had lost my job a month ago and getting a car would have been advantageous for getting another job. Now, I have nothing  but debt.
I had reported this to www.ic3.gov
I wish I could recover my money, I wish these scams were stopped, I hope my experience helps others, be careful, always doubt about everything.
I think there must be something Google Checkout can do to stop this, I have the feeling this thieves are insider employees. 
Please, if you have any idea or suggestion about what can I do, please let me know.

Sincerely,

Aida