Google Product Forums

Re: Google Checkout DOES NOT operate a customer service help line

kcgauthier Sep 14, 2011 7:56 PM
Posted in group: Google Checkout Merchant

Categories: Selling with Google Checkout :

We have filed a formal complaint with the Attorney General in Washington State and California regarding Google's practice of 1) arbitrarily suspending accounts with no correctable feedback (e.g. "you don't fit our business model"), which ironically breaks their own policy of providing feedback and an opportunity to correct issues prior to suspending an account and 2) Holding our earnings for 180 days based on non-correctable feedback from issue 1 above

I strongly recommend that any of you that have similar issues (I see a few in the thread above) to contact your Attorney General so that this bullying practice is halted. 

Sincerely,

Kevin & Lori
myhealthca...@live.com