Re: This Account Has Been Disabled Message when attempting to access Google Apps (Enterprise) account
Jul 14, 2012 2:41 PM
Posted in group:
Don't panic - I am a Google employee. I am not in Google Support rather Google sales. When these accounts were suspended a support case was opened alerting the secondary address of the suspension and what to do to recover. I can not help in any other way than to give hints as to where to look for the email. I do not have access to any private data.
All affected accounts should be able to find an email in their secondary email address account with the subject:
Important: Administrator account Suspension on your Google Apps Account
All they have to do is reply to that message to get the help they need.