Thank you Derek and Donna:

I did reply directly from my gmail acct to an email I received with the heading:

[#02278959] Important: Administrator account Suspension on your Google Apps Account [ ref:_00D00VNwG._50060K7Dwn:ref ]

However, my account still says it's disabled.

Derek:

I don't fully understand the domain verification method - but I'm almost certain I am not able to change the CNAME on my website.