Google Product Forums
Re: AIM and Google Chat
Dec 27, 2011 2:41 PM
Posted in group:
Chat, Video, Contacts :
If you are having this issue, go to the following link (Google Apps Known Issues)...
Click on "User Services (Gmail, Calendar, ...)".
One of the options will be "AIM functionality in Google Chat does not work".
Click on that, and you will be given an option to report that you too are having this problem.