Google Apps Sync for Microsoft Outlook
Sorry to say that but technical support for Google Apps Reseller is very very poor, I'm not satisfied at all with it !! Almost each time I've opened a ticket, the answer was useless, they're only asking st*pid questions again and again...and I'm simply loosing my time. For example last time, I had to find a solution by myself for an account that was locked for no reason, I've unlocked it with the following URL (found on Internet) : https://www.google.com/a/yourdomain.com/UnlockCaptcha The technician don't even know about it, this is a google URL, how is it possible !!!?