Google Product Forums

Re: Why is there no data in my account?

evolvingdoor Jun 1, 2009 10:46 PM
Posted in group: Google Analytics

Categories: Discuss issues related to your accounts, reports and data :

Hi Anna,

You're a popular person around here. ;-) I've been using Analytics for months with no problems. My site had been originally created using a Frontpage theme (to manage the headers, footers and navigation links). Recently I recoded it so that it is using my own headers and footers, with Frontpage includes to pull them into each page. The change-over got a bit confused (footers and Analytics code didn't make it onto some pages), so I've gone through twice now and made sure everything is in place. I also re-entered the Analytics code, but I've seen barely a trickle in traffic through Analytics since May.29 (we're talking single-digit number of pageviews per day). My Awstats and Google Adsense impressions show that my traffic for these days has been normal (4-digits per day), so obviously the Analytics isn't tracking properly.

I've checked everything I can think of. I've taken the Analytics code fresh from my account settings, just in case the code I was using had passed its shelf life. At first I tried to include the code at the end of the footer that's "included" (using FP includes) at the bottom of every page, but when that didn't work I took it out of the footer and copied it manually to the bottom of every page in my site. But it's still showing virtually no traffic - a bare minimum of traffic. My account status shows it is receiving data.

I'm at wit's end trying to figure out why it's not working. I've gone through all the troubleshooting tips on the Analytics Help site. I've checked my View Source and it looks the way it should, as far as I can see. I had long ago created a filter to exclude my own IP, and although it still looked okay, I just now deleted the filter, just in case it became corrupted (and maybe was recording ONLY my IP?), but I won't know if that has made any difference for another 24 hours. It's maddening when I can't see if a change has worked for another 24 hours. I'm heading into my 5th day of this change-and-wait, with still virtually no traffic numbers. If you or someone could please take a look at my site and see if you can figure out what I'm doing wrong, I would really appreciate it. http://www.evolvingdoor.ca Thanks very much in advance!