| Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | jhchnc | 1/18/13 5:39 PM | My daughter got cyber bullied. Obviously, I'd rather not post an URL here, so as to avoid drawing attention. Can I please be contacted by Google to help me with this? I've gone through the phone call account recover process. Despite the perp giving u |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | Shannon... | 1/18/13 11:59 PM | Hello there Jhchnc, First of all I am sorry that this happened to your daughter...as it must be quite traumatic. From my understanding of your questiion you mention you deleted the G+ account..and you want to remove the cache page. On this particula |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | jhchnc | 1/19/13 5:27 AM | Shannon, Thanks, but two things: first, the cache "Preview is not available". second, the G+ has been deleted, and what we want/need is for the entire search result to go away, not just the cache preview. The page is 404, and now I want to remove |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | jhchnc | 1/19/13 5:30 AM | One more thing: this result ONLY shows in google. Yahoo and Bing are respecting the fact that the page is 404. Google. You need to help me on this way: you have a system which is actually quite unfriendly to children. Also, Google: I have contac |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | Sasch | 1/19/13 9:25 AM | Hi John I've escalated this thread, and hopefully you should hear back from a Google employee shortly. Cheers Sasch |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | jhchnc | 1/19/13 9:39 AM | Sasch, I appreciate that very much. Thank you. John |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | Sasch | 1/19/13 11:59 AM | Hey again John Please bear in mind that it's the weekend, and that the guys may be a little slower than normal to respond. However, I would still anticipate a response at some stage today unless something very unusual happens. Have you actually tried |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | jhchnc | 1/19/13 12:37 PM | Sasch, I'm a web engineer w/15 years of experience in web services. I'm going to be thrilled if I can get a personal touch, and, beyond the issue of weekends am aware that Google services billions of people. So, I really, really appreciate the esca |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | Sasch | 1/20/13 7:40 AM | Hey again John It would appear that the guys are either away or otherwise engaged at the moment. I'm sure, however, that they'll respond when they see this. Given that time-scale involved here (seemingly approaching a week), I'm actually surprised t |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | jhchnc | 1/20/13 8:42 AM | Sasch, Thanks. I'm surprised, too! But, it is still there. Ok, I'll wait patiently for now -- it's a long weekened what with inauguration and MLK day. Thanks,John |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | Sasch | 1/20/13 6:21 PM | Ah yes... I forgot about MLK Day, despite being in the States at the moment... That would account for people being away, I guess. |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | SS... | 1/21/13 4:55 PM | John, I could possibly tell you why it's not being removed but I would need the link to the page(s) or for privacy concerns you could use the google link shortening tool http://goo.gl/ here. |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | Thomas P. | 1/21/13 5:41 PM | @ "Hello...."Given that John got technical experience with HTTP, and thus can absolutely safely spot a 404, and assuming that John has already correctly used Google's page removal tool, then ... what exactly do you have in mind for speeding up an rem |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | Sasch | 1/21/13 6:37 PM | For my money, getting a response from a Google employee on this matter would be an infinitely better course of action than giving a link/name you've thus far been safeguarding to a completely anonymous forum user with absolutely zero record or credib |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | SS... | 1/21/13 6:47 PM | I was going to see if the reason it's not being removed because the name is still somewhere on the page or URL, or if it's just because the Google Index Spider hasn't crawled the website yet. But what do I know, I'm just a " forum user with absolutel |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | Sasch | 1/21/13 6:56 PM | You left out 'anonymous'... No public profile, no posting record... walks in here asking for information the OP has chosen to keep private... Which part of the aforementioned actually gives you any kind of credibility in anyone's eyes, especially in |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | SS... | 1/21/13 7:08 PM | Oh, sorry I didn't post my resume and everything about myself on a Google forum LOL. I asked for it to see if I could tell him why it wasn't being removed, as I have been through a similar situation and I got it resolved. But then you got a little de |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | jhchnc | 1/21/13 7:53 PM | Well, I am safeguarding the URL. I haven't given it out at all. And it's definitely a 404, and I have used page removal tool. FWIW, the page is only indexed by Google. Yahoo and Bing don't have it indexed. I'm just sitting tight and seeing if an |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | Kousha N. | 1/22/13 6:55 AM | Hi jhchnc, I'm sorry to hear this happened to your daughter. If I understand correctly, you already deleted the G+ page and the corresponding content, but you're still able to view a cached version of the content when you search? If that's the case, |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | Thomas P. | 1/22/13 9:36 AM | @KoushaI haven't done any testing on G+ responses, but ... if you could throw a message over to the relevant G+ team, telling them to make sure about always returning a 410 instead of a 404 for deleted stuff, then that'd be great. (GoogleBot is metic |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | jhchnc | 1/22/13 10:00 AM | Hi Kousha, I think I did that correctly, but I can't be sure. I don't see where I can view the "Reply to author" posts that I've sent. Please let me know if you got the private message I sent, and if there is any other information you need to know. |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | Kousha N. | 1/22/13 1:02 PM | Hi John, You did it correctly -- I will follow up with you offline. |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | jhchnc | 1/24/13 10:17 AM | Hey Kousha, I'm just following up because I hadn't heard anything yet. Do you know the status of my request? The search terms are still showing the deleted page in results. Thanks,John |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | Kousha N. | 1/24/13 11:05 AM | John, thanks for following up about this. I'm still working on it with members of the G+ team. Hopefully I can reach an answer soon. Thanks for you patience. |
| Re: Daughter Cyber Bullied via G+. Account deleted. Urgent need to remove cached search result | Kousha N. | 1/24/13 1:23 PM | Hi John, We have looked into the matter and can confirm that the account no longer appears in results. While account deletion is immediate, profile name and photo may appear in search until the change hits our index. Take care,Kousha |