Categories: Email Delivery Questions :

Problems with Postini filtering my own emails

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Problems with Postini filtering my own emails steven hong 12/29/10 9:36 AM I have an email server sending out emails to my clients, and I am CC'd on those emails. My CC'd emails are being quarantined by postini. I cannot add my own domain to the postini. How do I tell postini to deliver my own emails? Every day I have to "d
Re: Problems with Postini filtering my own emails FrankM TC/Reseller 12/29/10 10:56 AM One way is to set up a content mail filter, that keys on a constant within the message, e.g. subject, sender, IP etc and allows your address as a recipient to pass the spam filters.    
Re: Problems with Postini filtering my own emails steven hong 12/29/10 12:42 PM I added my own email address to postini and it says "You cannot approve or block your own address" .So I added my own domain and get "You cannot approve or block your own domain".
Re: Problems with Postini filtering my own emails FrankM TC/Reseller 12/29/10 1:31 PM Where, in a content rule filter?
Re: Problems with Postini filtering my own emails steven hong 12/29/10 2:15 PM Postini Message Center - My Settings - Approve SendersApproved senders include domain: http://matrixemailer.com which is where the email originates, with my name as the reply to. Manage junk filters is activated and set to lenientCategory filters all on def
Re: Problems with Postini filtering my own emails FrankM TC/Reseller 12/29/10 2:30 PM You need to create an inbound content rule filter. Do you not have content filtering? This is an org level feature.
Re: Problems with Postini filtering my own emails steven hong 12/29/10 2:44 PM I can create that if I know where to go. I could not find that. Wherer is that located?
Re: Problems with Postini filtering my own emails ellenfinkl 4/4/11 11:34 AM I'm having the same problem Postini is set up through my webhost. I really need to fix this.
Re: Problems with Postini filtering my own emails FrankM TC/Reseller 4/4/11 11:39 AM @ellenfinkl - Your webhost will/may need to help you with this directly. Most webhosts do not have the complete feature set for additional mail rule filters, however there are some settings that will help.  
Re: Problems with Postini filtering my own emails ellenfinkl 4/4/11 12:10 PM Frank, I just called my web host and they couldn't help me. But next time, I'll look for the headers and see if I can figure out why Postini is blocking it. I'm afraid that the reason they're blocking it is solely because it's from me and to me, whic
Re: Problems with Postini filtering my own emails FrankM TC/Reseller 4/4/11 12:43 PM I'll assume you are using your own domain for email? They can help, maybe they don't know how. If you are using your own domain, ask then to set up a unique mail server config for your domain, set up an IP Lock to only allow specified IP(s) to send e