| Issue with opening messages | LemonAid | 7/7/10 3:02 PM | We're aware of an issue where users receive a 'Loading...' message when trying to open an email. We are actively investigating the issue. In the meantime, please try some of the following troubleshooting steps: 1. Clear cache and cookies (you can fi |
| Re: Issue with opening messages | bkc56 | 7/7/10 3:28 PM | In addition to the above suggestions... POP and IMAP seem unaffected, so using an e-mail client or any other non-web-browser access appears to work. Using iGoogle also seems to work for some people. I've also seen reports of success by disabling B |
| Re: Issue with opening messages | danbom | 7/7/10 6:01 PM | Thanks for the troubleshooting tips. Clearing the cache worked for me. |
| Re: Issue with opening messages | ricker19 | 7/7/10 7:50 PM | I had this problem for a week. I tried every solution offered, but the only thing that worked was logging into Gmail with the basic version. The problem finally cleared up when I did a disk clean up on my computer. I hope this helps. Good luck. |
| Re: Issue with opening messages | khushboo111 | 7/8/10 5:16 AM | I have few very important mail to read,i am not able to even open them since yesterday,please try to fix this soon. steps suggested above are not working in my case. :( |
| Re: Issue with opening messages | LemonAid | 7/8/10 11:22 AM | Update: We have been able to resolve this issue for a number of people, but unfortunately have not been able to resolve it for everyone. We are continuing to investigate. In the meantime if you are still experiencing this issue and have not yet tried |
| Re: Issue with opening messages | sledgehammerband | 7/8/10 1:39 PM | Im good. Yay it worked. Thanks. |
| Re: Issue with opening messages | jackdearing | 7/11/10 1:39 PM | When I open some e-mails they show up on screen for about a second and then simply disappear to who knows where. What is happening to them and how do I prevent this behaviour? Jack |
| Re: Issue with opening messages | bkc56 | 7/11/10 4:56 PM | jackdearing, how do you open messages: single-click or double-click the message? Footnote: this really has nothing to do with this thread and should be it's own question. |
| Re: Issue with opening messages | HappyChromeUser | 7/12/10 12:01 PM | You can't disable Buzz without deleting your Google Profile (?!). I had done just that but gmail is still very slow to load messages. I think Gmail has been getting worse over the past several months. Too many bells and whistles are being added for n |
| Re: Issue with opening messages | arkaraj.mukherjee | 7/21/10 7:40 AM | when ever i am trying to read my mail, a new window is opeining...which ends up in displaying nothing. Also a pop-up box appears saying "when you send information over internet, it might be possible for other's to see it, would you like to continue?" |
| Re: Issue with opening messages | edward.watts | 7/29/10 8:23 AM | I am having a similar problem. Unread messages appear in my Inbox on the left, but do not show up in the actual Inbox unless I log out of Gmail. Have tried clearing cache, cookies, and history. The problem does not exist in standard html view, but |
| Re: Issue with opening messages | StijnSpijker | 8/6/10 1:06 AM | I have this issue in Safari 5.0.1 under Snow Leopard on Mac, however under Opera 10.60, everything works fine!I hope this helps your troubleshooting.. So for people urgently needing mail: download Opera temporarily, or try the Basic HTML version (do |
| Re: Issue with opening messages | sue.panesar | 8/7/10 7:30 AM | When I opened my gmail today, I can only see my emails received and sent up to May 25. All of the last three months of emails are not found. I haven't deleted any mail, so why is this happening? |
| Re: Issue with opening messages | rhsieger | 8/8/10 7:51 PM | I have not been able to open my mails for over a week. I use the slow setting suggested and know that our dial-up system is pretty bad, but a week is too much. I try at different times of day and night but nothing happens. |
| Re: Issue with opening messages | myiu81 | 8/11/10 11:57 AM | PLEASE PLEASE PLEASEthe new update is cool but can Google please un-hide the SELECT UNREAD button? that extra click is kind of annoying. thanks! |
| Re: Issue with opening messages | cgallant | 8/18/10 1:23 AM | Clearing the cache didn't work for me so I installed Firefox - this works fine. When using IE7 I can't click on anything in the Googlemail window so some of the other tips wouldn't have worked. The problem seems to be isolated to just this computer |
| Re: Issue with opening messages | whittall | 8/18/10 2:34 AM | Edit I'm having the same problem - keep getting a loading message. I can't access emails at all, and need them for my work. Please help google, or I'll have to go to someone else for email service. |
| Re: Issue with opening messages | Cathou | 8/19/10 9:34 AM | Sue.Panesar, I have the same problem! It started a couple of days ago and every time I'd reload, I'd go back even further in time and lose even more emails. Now I have none left in my inbox. Months and months of saved emails are all gone. What's |
| Re: Issue with opening messages | Rana_Wen | 8/29/10 2:45 PM | Gmail and the new update to I.E. are in CONFLICT If you can't open your mail, and it just says "loading" forever, and either "done" or "error" at the bottom left of the screen, try using "compatibility mode" - found by right clicking the menu bar n |