| Google Sync Attachments? | rccola159 | 9/22/09 7:43 PM | I got Google Sync set up for my Touch Pro running 6.1. However, I don't get any attachments with my emails. I have gone into settings and enabled attachments, but I have limited the download size to 20 KB, does this have an affect on me not getting a |
| Re: Google Sync Attachments? | Bathanr | 9/22/09 10:15 PM | I am also having that same problem. I am going to try to disable the setting to have them go to storage card to see if that makes a difference |
| Re: Google Sync Attachments? | Bathanr | 9/22/09 10:30 PM | That did not make a difference.. I am unsure why the attachments don't come through.. I guess perhaps it's that way b/c this is still in beta. |
| Re: Google Sync Attachments? | rccola159 | 9/22/09 10:32 PM | That's disappointing. Hopefully the feature gets introduced soon. Getting emails with attachments pushed to the device would be a great tool. |
| Re: Google Sync Attachments? | Bathanr | 9/22/09 10:56 PM | yeah I totally agree |
| Re: Google Sync Attachments? | pearmark | 9/23/09 3:12 PM | I don't find the same way to get attachments in the exchange server based Google Sync that there is in the IMAP set-up. I'm using a Motorola Q 9c from Verizon |
| Re: Google Sync Attachments? | Wheezle | 9/23/09 3:37 PM | Just putting myself forward as another person who would like attachments. Meeting requests won't work otherwise. |
| Re: Google Sync Attachments? | bedollandres | 9/23/09 9:24 PM | In normal IMAP a "paperclip" will appear in the "envelope" icon when you see messages with an attachment, with the Google Sync, it doesn´t show it and it doesn't even download the attachments... |
| Re: Google Sync Attachments? | rccola159 | 9/23/09 10:00 PM | Yeah, and I was running IMAP before, but of course, it's not a Push solution. I'm guessing it's because of the beta stage, but I'm really missing the feature. |
| Re: Google Sync Attachments? | ckliv | 9/24/09 3:48 AM | i am having the same problem, and it seems like that no matter what settings i use my attachments won't sync. is this a bug or a feature? because imo without attachments, google push is worthless. please look into that tia |
| Re: Google Sync Attachments? | ripnetuk | 9/24/09 4:03 AM | Hi, Id also like to add my name to list of people who would like attachments to work please :) george |
| Re: Google Sync Attachments? | jtscanlon | 9/24/09 7:17 AM | I really need attachments to work! This system is useless without them. Google, please enable attachments and also a way for us to set the maximum attachment download size... |
| Re: Google Sync Attachments? | geekabilly | 9/24/09 4:53 PM | Add me to the list of those with attachment disorder -- it does indeed cause problems with meeting invites, etc -- this is manditory for a smartphone.... puleeze!!! |
| Re: Google Sync Attachments? | Bin | 9/24/09 7:33 PM | We hear ya, thanks for chiming in :) FYI - feel free to add & vote on feature requests to our Mobile Product Ideas page! Robin |
| Re: Google Sync Attachments? | ckliv | 9/25/09 1:42 AM | @Bin: so the official statement is that it isn't supported yet? |
| Re: Google Sync Attachments? | azagoth | 9/25/09 5:42 AM | @BinHaving mail attachments working doesn't seem to me to be a breakthrough feature that has its place on the "new idea" page.Having it not working does seem to be a bug... |
| Re: Google Sync Attachments? | Bin | 9/25/09 8:39 AM | Sorry, after double checking I found out that attachments (of course!) should be supported. It is a bug, not a feature request - very sorry for the misinformation! We're looking into the cause now and will follow up if we need more info. Thanks to a |
| Re: Google Sync Attachments? | azagoth | 9/25/09 12:28 PM | Thanks ! Greatly appreciated ! |
| Re: Google Sync Attachments? | soclean | 9/26/09 8:39 AM | <This message has been deleted.> |
| Re: Google Sync Attachments? | mjmellin | 9/27/09 1:18 PM | I also would like attachments to work properly. |
| Re: Google Sync Attachments? | bigas | 9/28/09 6:57 AM | Same problem here; I’m using Nokia N82 and Mail for Exchange. No HTML messages nor attachments can be downloaded/viewed til now. |
| Re: Google Sync Attachments? | blandO | 9/28/09 11:20 AM | I am also interested in the ETA for the big fix. This is a great service and I'm hoping that these little hang-ups get fixed soon. Google's web apps rock and hooking into them is way cool! --Thx! |
| Re: Google Sync Attachments? | Bin | 9/28/09 11:47 AM | Hi - Unfortunately we don't give forward-looking release dates (even for bug fixes!) but we're working hard to get attachments up and running soon. Thanks to all for your patience in the meantime. Robin |
| Re: Google Sync Attachments? | jeremiah.s | 9/28/09 4:48 PM | Thanks for the reply Robin. I was trying to figure out what was going on, hopefully you guys can get this fixed soon. Hell I wouldn't mind paying for this! |
| Re: Google Sync Attachments? | Bin | 10/1/09 5:46 PM | One thing for your guy: we're wondering if this is perhaps a mail client issue. Can you have a friend with a Gmail address send you an attachment and let me know if that one makes it through? Thanks! Robin |
| Re: Google Sync Attachments? | Wheezle | 10/1/09 5:49 PM | Have already tried this a number of times between two Gmail addresses. I can confirm that the attachments do not go through to the phones. |
| Re: Google Sync Attachments? | jeremiah.s | 10/1/09 6:26 PM | I think you guys just may have fixed it, I just had an email sent from another gmail account with a 27kb pdf attacheed and it came through via Sync. Let me try this again with a file of a different size and type and lets see what happens. |
| Re: Google Sync Attachments? | Wheezle | 10/1/09 6:47 PM | Can't see any change here. Just tried a meeting invitation, still just a plain email. |
| Re: Google Sync Attachments? | jeremiah.s | 10/1/09 6:51 PM | its not working again, tried from an msn account didn't work, but from gmail to gmail, its going through for some reason. |
| Re: Google Sync Attachments? | jeremiah.s | 10/1/09 6:58 PM | Alright, I just tried for a third time, via another gmail account and it works. I have tried sending files in various sizes, and different types, pdfs, jpegs, and mp3s. All of them show up in outlook on the touch pro2. |
| Re: Google Sync Attachments? | Wheezle | 10/1/09 7:23 PM | Ok, I can confirm that attachments work now Gmail to Gmail. However, calendar invites still do not seem to work and I cannot RSVP like I would be able to with exchange. |
| Re: Google Sync Attachments? | flipfone | 10/1/09 7:26 PM | i am finding the same as wheezle. i sent a picture from gmail to gmail and it works.. from a hotmail address it didnt work. the jpeg shows up in my gmail but doesnt make it to my mobile. |
| Re: Google Sync Attachments? | jeremiah.s | 10/1/09 7:33 PM | I'm glad at least that it works for gmail to gmail, hopefully you guys can get it to work for all email's, that would be awesome! |
| Re: Google Sync Attachments? | shaundh | 10/4/09 9:45 PM | Just found this post. I'm relieved to know I'm not crazy. I've tried it from another device and tested with Yahoo, AOL, Hotmail, ect. Got attachments with all those accounts, just not push Gmail. I even got attachments when I set up a regular POP/IMA |
| Re: Google Sync Attachments? | freakZoid | 10/6/09 11:55 AM | Same issue... don't get any attachment!!! |
| Re: Google Sync Attachments? | Wheezle | 10/8/09 8:42 PM | So the way I see it there are two problems here. 1. Attachments don't seem to work from non-Gmail addresses. 2. Meeting requests are not recognised by Outlook Mobile, so RSVPing with your phone does not work. |
| Re: Google Sync Attachments? | JohnDeanSmith | 10/9/09 7:33 PM | can you guys please fix this attachment issue in a timely fashion? we are not asking you to split the atom here. this isn't rocket science. thank you! |
| Re: Google Sync Attachments? | ripnetuk | 10/10/09 3:41 AM | "And I want a pony" |
| Re: Google Sync Attachments? | JohnDeanSmith | 10/10/09 8:21 AM | someone please post back here and let us know when attachments are working. THANKS! |
| Re: Google Sync Attachments? | JohnDeanSmith | 10/10/09 4:47 PM | this is a bizarre possibility - but is it possible that the Google guys simply have not yet ENABLED ATTACHMENTS in their EAS Servers Global Policy settings? see below. ----- Understanding Exchange ActiveSync Mailbox Policies Exchange ActiveSync m |
| Re: Google Sync Attachments? | xponss | 10/11/09 7:01 AM | i´ve just tried sending from several accounts (hotmail, yahoo, gmail, http://web.de) but not one attachment (win word doc ~27kb) arrived at my gmail account with activesync on my win mob 6.1 phone!?! |
| Re: Google Sync Attachments? | mikejmcc | 10/11/09 8:22 AM | Not to beat a dead horse, but...same here. I would like to say THANK YOU THANK YOU THANK YOU for making it possible to pull down my contacts however to this crappy windows mobile device (tmobile wing). |
| Re: Google Sync Attachments? | Fronc | 10/12/09 1:39 PM | I have noticed a difference if I rename files to simpler names (no "_"', "-", long file names, etc.) |
| Re: Google Sync Attachments? | shaundh | 10/13/09 5:41 PM | Bin, Is there any update on the attachment issue? I thought it would have been fixed by now.I know it's a beta, but is there an estimated time for a fix? |
| Re: Google Sync Attachments? | littlelibo | 10/15/09 10:15 AM | Why does this say answered when we have no answer? |
| Re: Google Sync Attachments? | JohnDeanSmith | 10/15/09 2:14 PM | any updates on this? now basic EAS mail sync no longer works - i'm constantly being asked to press the sync button. of course, attachments still don't work. how's it going for anyone else? |
| Re: Google Sync Attachments? | bigas | 10/16/09 10:35 AM | Just for you info, still no good for me, Bin. |
| Re: Google Sync Attachments? | GGUTIERREZ | 10/16/09 11:32 AM | I'm glad I found this. I get voice mails sent to my phone and I can't listen to them! Although this is a FREE service from Google, it seems pretty simple to get attachments to the device since it worked with IMAP and POP. I think I'm going to go back |
| Re: Google Sync Attachments? | Sumiflow | 10/16/09 1:51 PM | I believe I'm having the same problem as a few others. On my windows mobile phone using activesync with gmail, the attachment is missing on some emails. Using a web browser the attachment shows up fine on my PC, but it's just not there at all on my |
| Re: Google Sync Attachments? | mikejmcc | 10/17/09 5:43 AM | So how we doing Bin? Is it likely this is going to be solved any time soon? Is it some thing that is even being considered? Do you know one way or the other? |
| Re: Google Sync Attachments? | jgangel | 10/17/09 7:40 AM | Why isn't the attachment snafu added to the "Known limitations?" If I had known about this major issue, I would have waited until it was resolved. |
| Re: Google Sync Attachments? | BlueTec | 10/17/09 7:54 AM | Well just switched to googlesync. Noticed the problem and found this thread. Mmmm. But as a solution I can use the mobile browser for the time being.... |
| Re: Google Sync Attachments? | vvv850 | 10/18/09 5:45 AM | Just installed mail for exchange v2.09.158 on nokia e71 and i have the same issue. The emails come without any information regarding attachements, or that they contain anything else but text, not even pictures. |
| Re: Google Sync Attachments? | vetsje | 10/19/09 2:09 AM | got this problem to. |
| Re: Google Sync Attachments? | mogulman | 10/19/09 9:06 AM | I have this also. HTC Touch Diamond. Got a short 1 page word doc. No indication on the sync email accounts. Attachment comes through using IMAP. |
| Re: Google Sync Attachments? | Bin | 10/19/09 11:06 AM | Hi folks - We're still working on this and hope to have a fix out soon. Sorry that we didn't have this on the "Known Issues" page at launch, I'll post it up there until the issue is fixed. Thanks again for your patience! Robin |
| Re: Google Sync Attachments? | JohnDeanSmith | 10/19/09 11:39 AM | Bin - Thanks for the update and thanks for the efforts of the entire team working on this. IT IS APPRECIATED!!!!!!!!!!!!!!! |
| Re: Google Sync Attachments? | Palm-o | 10/19/09 2:00 PM | Thanks Bin, you guys rock!I love you Bin... I've always wanted a girlfriend with blueish purplely hair... |
| Re: Google Sync Attachments? | Wheezle | 10/19/09 4:29 PM | Well, this train just arrived in Creepyville... |
| Re: Google Sync Attachments? | jeremiah.s | 10/19/09 4:41 PM | Haha, calm yourself Palm-o lol. Thanks for the update Robin, it's much appreciated! |
| Re: Google Sync Attachments? | adingoo | 10/20/09 8:59 AM | @BIn: First,thanx! In China ,i have the same problem when Google Sync with win mob 6.1/6.5 ,and then the From is Garbled,for example:=?gbk?B?NDQ3Mjc0Nzc=?=,etc.i hope you update it,too. Thank you very much! |
| Re: Google Sync Attachments? | car4dave | 10/20/09 7:59 PM | I also did not get attachments and did not get images in email. Some emails would not display html. To top it off, "reply-to" addresses did not work. So, I thought why do I need push or Exchange? It is just email. I removed the exchange server, lost |
| Re: Google Sync Attachments? | can3gxw | 10/21/09 4:14 AM | Google rocks!!! Thanks, BIN for keeping this on the table... attachments are a MUST! Keep up the great work, guys at the GOOGLEPLEX!!! |
| Re: Google Sync Attachments? | can3gxw | 10/21/09 4:23 AM | FWIW - sending an attachment from another GMAIL account does, indeed, work. I tested this just now with one of my other Gmail accounts and the email and attachment was synced immediately to my WinMo phone, complete with the attachment... now to get |
| Re: Google Sync Attachments? | lohertz | 10/21/09 11:59 AM | Thanks Robin for the updates. Maybe you could publish the fix in the blog after its resolved. Appreciate all the great things from google! |
| Re: Google Sync Attachments? | GGUTIERREZ | 10/21/09 10:37 PM | A quick fix to this issue while Google works on it is to only use Sync to sync your calendar and contacts, and use IMAP or POP for the mail (since neither IMAP or POP have the issue). For WinMo using Outlook, just uncheck Mail in the settings...easy |
| Re: Google Sync Attachments? | rccola159 | 10/21/09 10:58 PM | Not a fix at all. The big benefit to Google Sync is push email. IMAP and POP gmail both retrieve on intervals, defeating the purpose. |
| Re: Google Sync Attachments? | farhathf | 10/22/09 1:57 AM | hi I am using HTC Snap, it use to get the attachment and suddenly from last week no more attachments now. i donna why, Any help pleae. |
| Re: Google Sync Attachments? | scote | 10/22/09 2:09 AM | I switched to activesync (from imap) on a winmo phone (6.5 professional ce os 5.2.23060 build 23060.5.3.0) recently and noticed: attachments from non gmail accounts dont get synced attachments from gmail do get synced, but there is no paperclip icon |
| Re: Google Sync Attachments? | RFZ | 10/24/09 2:28 AM | Yesterday I received an email with two images attached and was totally surprised :DToday I again receive mails without attachments :(What happened? |
| Re: Google Sync Attachments? | gianluigi726 | 10/28/09 5:20 AM | I have the same problem. I also noticed that in the "know limitations" of google mobile this thing is already reported. Google guys know it. I have also verified that the only way to let attachments work consists to send email directly from another g |
| Re: Google Sync Attachments? | RodrigoCoelho | 10/28/09 1:19 PM | I'm with the same problem. Very bad. Waiting for the team solution. |
| Re: Google Sync Attachments? | InfoTracer | 10/29/09 1:16 AM | The problem still exists but only with e-mails with attachments from a particular sender. But keep up the good work! |
| Re: Google Sync Attachments? | JohnDeanSmith | 10/30/09 4:13 PM | update? |
| Re: Google Sync Attachments? | Bin | 11/4/09 4:44 PM | Still working on it, lots of issues to fix :( Thanks for your patience in the meantime, folks! Robin |
| Re: Google Sync Attachments? | timdavis33 | 11/5/09 8:32 AM | appreciate the update... hope this is fixed soon though, along with the blank email replies |
| Re: Google Sync Attachments? | aciampoli | 11/5/09 9:04 AM | So far I can't complain about the Google Sync other then not being able to see attachments my e-mail are coming in FAR more reliably now compared to IMAP, good job!! |
| Re: Google Sync Attachments? | lohertz | 11/6/09 10:56 AM | New problems and resolutions developing... Good new is that some attachments are coming through (from non-gmail accounts) but push e-mail seems to be a little flaky today. I use to limit incoming email to something like 1 kb (plain txt mode) but I n |
| Re: Google Sync Attachments? | adingoo | 11/9/09 12:30 AM | In China，the FROMER is Garbled，some attachment cannot receive |
| Re: Google Sync Attachments? | JohnDeanSmith | 11/13/09 5:40 AM | update? |
| Re: Google Sync Attachments? | gianluigi726 | 11/13/09 7:20 AM | Dear Robin, thank you. Something has changed during the last few days. Here is a report: 1 - Differently from before, now ANY message with ANY kind of attachment stands in the list of the emails with the typical "pin" symbol. Good. 2 - Depending some |
| Re: Google Sync Attachments? | rdpridgeon | 11/16/09 2:22 AM | Same here, always see the file now, but can rarely actually download it. |
| Re: Google Sync Attachments? | azagoth | 11/16/09 4:47 AM | Also same here. See the file, cannot download. |
| Re: Google Sync Attachments? | JohnDeanSmith | 11/20/09 4:11 PM | do attachments work for anyone yet? |
| Re: Google Sync Attachments? | Wheezle | 11/20/09 6:03 PM | Yeah, they seem to work for me from non-gmail addresses now. I can download them as well. However, outlook calendar integration still doesn't seem to work. |
| Re: Google Sync Attachments? | JohnDeanSmith | 11/21/09 1:27 AM | i think we're making progress but are not 100% there yet. 1. i can see the attachment paperclip on all emails that have attachments. 2. i can download and get the attachment if the email comes from a NON-Gmail account. 3. if the email comes from a G |
| Re: Google Sync Attachments? | JohnDeanSmith | 11/30/09 7:28 PM | update? |
| Re: Google Sync Attachments? | gianluigi726 | 12/1/09 6:32 AM | Wonderful! Now everything seems to work right. If I click on the attachment symbol, the program downloads it correctly. I will send a report if I'd find anything wrong. Thank you Robin, Google staff and everybody who helped. GG |
| Re: Google Sync Attachments? | jasonbade | 12/1/09 8:44 AM | I see some of my attachments, but not all of them. I get voicemails attached as MP3. I receive the attachments from one carrier, but not the other. |
| Re: Google Sync Attachments? | Vagabund | 12/2/09 3:13 AM | I can't see any attachments with my E71. Was this function removed or only a problem with the gmail server? And the second problem is, today no email was send to the phone. I can resync the phone again and again but no email. The phone says, no probl |
| Re: Google Sync Attachments? | Wheezle | 12/22/09 2:32 PM | Any possibility of calender invite integration? This is one of the most useful features of Windows Mobile. |
| Re: Google Sync Attachments? | mchuntley | 1/13/10 2:31 PM | Was this problem resolved? I had switched back to IMAP for mail, and kept sync for calendar/contacts. I would love to have push mail running. Thanks! |
| Re: Google Sync Attachments? | scote | 1/14/10 1:35 AM | activesync/exchange push on a google mail account pretty much seems to be 100% working for me on Windows Mobile now. Thanks google |
| Re: Google Sync Attachments? | kevinof | 1/14/10 1:55 AM | Doesn't work on my HTC hero at all. Still no attachments on any mail (except gmail). Come on Google. This is poor software control to allow a product to be released and not fully tested. Worse still is that its 4 months since this bug was first repor |
| Re: Google Sync Attachments? | ripnetuk | 1/14/10 2:51 AM | Hi, Googles evil plan worked for me - i sold my Touch Pro 2 and bought an Android (Motorola Milestone), partly because of this issue..... Sync works /perfectly/ (surprise!). Its like they got all the nice features of WinMob, and the user interface of |
| Re: Google Sync Attachments? | JohnDeanSmith | 1/18/10 6:51 AM | anybody getting Google Sync EAS to work with the PalmOS Centro? it works for me but keeps asking me to "Press the Sync Button". very annoying. EAS is EAS regardless if it's WinMob or PalmOS or iPhone. |
| Re: Google Sync Attachments? | suprasteve1979 | 1/19/10 2:31 PM | Hi just adding to the attachment issue I'm using a HTC HD2 with Active Sync push gmail & I also don't get attachments unless I forward the email back to myself from the phone, bit annoying and very wired, but its the only way I can get it to work, th |
| Re: Google Sync Attachments? | Bin | 1/19/10 7:01 PM | Thanks for letting me know that some of you are still having trouble with attachments; I'm looking into it now. If anyone else is having problems still, please post your phone info as well. Thanks! Robin |
| Re: Google Sync Attachments? | woxyd | 1/20/10 9:01 AM | I still have a problem with attachments. Some are ok but e.g. word docs or pdfs have bad filenames and extennsions. Filenames look like: some special characters, codepage name and then some special characters again. The extension of my last word docu |
| Re: Google Sync Attachments? | Bin | 1/20/10 2:15 PM | Also, if you're having a problem with attachments, could you let us know which email clients the people sending you attachments are using? If they send us badly formatted emails we can't handle, that would provoke these symptoms. Any info you can pas |
| Re: Google Sync Attachments? | GGUTIERREZ | 1/20/10 11:49 PM | I haven't had problems with the last few attachments on my HTC Ozone (WinMo). However, push seems to be a bit "spotty" at times. |
| Re: Google Sync Attachments? | suprasteve1979 | 1/21/10 12:22 PM | RobinThe device sending the mail with the missing JPEG attachment is a CCTV box that emails out on alarm, so I'm not sure what client it uses, I just fill in smtp details etc. As mentioned before I can get the image by forwarding it to myself, so its |
| Re: Google Sync Attachments? | floydcsu | 2/4/10 12:17 PM | Most of my activesync attachments are fine but the ones from my wife's blackberry are garbled (the name, and also content when downloaded). They are fine if I use IMAP or the web client. I have also seen unreadable HTML messages from one other pers |
| Re: Google Sync Attachments? | floydcsu | 2/4/10 7:04 PM | ...more info... I can forward the message with attachment to myself and the attachment is fixed. I can also save it with the correct file extension and can then open it once WM knows the file type. So the full attachment is there and correct, but |
| Re: Google Sync Attachments? | Eakaftercooler | 3/9/10 10:05 PM | Hi, I'm using Samsung Corby Pro but got problem unable to download attachment. it's show "downloading attachments on the mobile device is not allowed by exchange server policy" Do you have any idea? |
| Re: Google Sync Attachments? | ChelanCoFD1_IT | 4/29/10 2:49 PM | We're having a similar problem with one of our fire chiefs trying to download RTF attachments on his Windows Mobile phone. The client he is using is outlook for Windows Mobile, and it is a Google Apps account using Google Sync. It shows an attachment |
| Re: Google Sync Attachments? | Ivan.Ortega | 7/6/10 9:56 AM | My issue is similar to the one above; I am forwarding emails from my work account to Gmail as attachments. All emails will download fine with the exception of those that have slashes in the subject line, such as dates ("07/06/2010"). Selecting the |
| Re: Google Sync Attachments? | rmercer07 | 2/23/11 4:47 PM | Did this ever get resolved? I have this issue now with Windows mobile 6.5. If I set a pull email account in the phone, the attachments come through fine.......but not using activesync in the phone........ any thoughts? |
| Re: Google Sync Attachments? | nick122147 | 4/20/11 10:22 PM | Still not fixed? I'm using htc mail on HTC desire HD, no attachments when setup as active sync. |