| why does Google Chrome make my Macbook Pro crash? |
MattH77 |
6/20/12 3:41 PM |
Can anyone tell me why my Macbook Pro crashes completely (ie the screen turns pale blue and I have to switch it off completely) when I press "cmd Q" to shut down Google Chrome? There seems to be quite a few comments floating around from people with s |
| Re: why does Google Chrome make my Macbook Pro crash? |
lizisconfused |
6/21/12 6:15 AM |
Mine freezes when I try to quit it... sorry that I don't have a better answer to help! |
| Re: why does Google Chrome make my Macbook Pro crash? |
lordsnow |
6/21/12 6:43 AM |
I have this problem too with my 2012 MBP 13". Throws a kernel panic every hour or two, and it's always Chrome in the diagnostic report. There are tons of threads about this on the Apple Support forums too, e.g., https://discussions.apple.com/thread |
| Re: why does Google Chrome make my Macbook Pro crash? |
jw512 |
6/21/12 8:27 PM |
My new 2012 MBA crashes when using Chrome as well. It becomes unresponsive to the point that I can't even force quit it. Just have to power it down and the logs always show Google Chrome HE as the culprit... |
| Re: why does Google Chrome make my Macbook Pro crash? |
MattH77 |
6/24/12 5:25 PM |
I'm gonna bump this in the hope that someone from Google will finally answer! Or should we all just use a different browser on Mac? |
| Re: why does Google Chrome make my Macbook Pro crash? |
MMNYC |
6/24/12 7:44 PM |
Me too. I reinstalled Lion and I was still getting panics. I just uninstalled Chrome so now I'm waiting to see what happens. I'm pretty sure it's Chrome. Google, fix this! |
| Re: why does Google Chrome make my Macbook Pro crash? |
scherer326 |
6/25/12 7:46 AM |
I am hoping google fixes this asap, it is definitely a problem with google and the new 2012 macbook airs. Keeps on freezing resulting in a hard reboot. |
| Re: why does Google Chrome make my Macbook Pro crash? |
Supmoggo |
6/27/12 8:39 AM |
Yeah it's happened to me to with my 2012 MBP 15" I noticed it was while watching youtube videos |
| Re: why does Google Chrome make my Macbook Pro crash? |
deuxdeux |
6/27/12 1:50 PM |
I tried to "clean" my google+ profile, created a new one, same thing, keeps crashing again and again. |
| Re: why does Google Chrome make my Macbook Pro crash? |
Toni (Googler) |
6/27/12 2:51 PM |
Hi all, Thanks for your reports about this. We're aware of this issue and need a few of you on the MacBook Air to help test some workarounds that are underway. Please let me know if you can help us and I'll follow-up with you off-thread. Toni |
| Re: why does Google Chrome make my Macbook Pro crash? |
jtn0123 |
6/27/12 7:55 PM |
I have had the issue on a MBP 13 inch occur numerous times. I would be willing to test anything if needed. |
| Re: why does Google Chrome make my Macbook Pro crash? |
Toni (Googler) |
6/28/12 8:56 AM |
Can all of you having this problem with the kernel panic try disabling hardware acceleration in Flash settings? Please let us know if it worked for you (it'll help us in our investigation). Here's how to do it: 1. Go to a webpage with a Flash video |
| Re: why does Google Chrome make my Macbook Pro crash? |
Toni (Googler) |
6/28/12 8:57 AM |
Thanks jtn0123! We'll reach out to you separately when ready. Before we do that though, can you try my disabling hardware acceleration tip above and let me know if that worked? |
| Re: why does Google Chrome make my Macbook Pro crash? |
mgelberg |
6/28/12 9:18 AM |
This crash is happening on my new MacBook pro with retina display. Crash Report Attached |
| Re: why does Google Chrome make my Macbook Pro crash? |
Toni (Googler) |
6/28/12 9:24 AM |
@mgelberg - Can you please try my above suggestion to disable hardware acceleration in Flash (2nd Best Answer post)? Please let me know if it worked for you. |
| Re: why does Google Chrome make my Macbook Pro crash? |
mgelberg |
6/28/12 9:38 AM |
When I try to do this, the Settings window appears to be frozen. I can't x out of it, nor can I uncheck the Enable Hardware Acceleration. |
| Re: why does Google Chrome make my Macbook Pro crash? |
mgelberg |
6/28/12 9:43 AM |
Ok I figured that out and have now unchecked that box. I will let you know if it continues to crash. |
| Re: why does Google Chrome make my Macbook Pro crash? |
deuxdeux |
6/28/12 11:19 AM |
I'm trying the "disabling hardware acceleration" I let you know |
| Re: why does Google Chrome make my Macbook Pro crash? |
jtn0123 |
6/28/12 11:51 AM |
I've disabled hardware acceleration as you said. I'll continue using Chrome and see if it works. |
| Re: why does Google Chrome make my Macbook Pro crash? |
MattH77 |
6/29/12 1:54 PM |
Thanks for getting back to me. I've tried this and will keep you posted. |
| Re: why does Google Chrome make my Macbook Pro crash? |
MattH77 |
6/30/12 4:38 AM |
Nope. Still crashing. :-( |
| Re: why does Google Chrome make my Macbook Pro crash? |
VictorSB |
7/2/12 10:00 AM |
I have the same issues and disabling hardware acceleration on macbook pro retina 15" NVIDIA hardware does not work either. It keeps crashing hard |
| Re: why does Google Chrome make my Macbook Pro crash? |
deuxdeux |
7/5/12 4:09 PM |
I've disabled hardware acceleration, it worked fine until today it freezed then crashed again when I opened a link in Chrome. |
| Re: why does Google Chrome make my Macbook Pro crash? |
paula |
7/5/12 4:54 PM |
ou vc sabe onde tem emprego de faxineira se vc souber manda uma mensagemm okk |
| Re: why does Google Chrome make my Macbook Pro crash? |
paula |
7/5/12 4:55 PM |
ou vc sabe onde tem emprego de faxineira? se vc souber manda uma mensagemm okk? |
| Re: why does Google Chrome make my Macbook Pro crash? |
mussingtond |
7/7/12 9:53 AM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
MattH77 |
7/8/12 7:53 AM |
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aidanomara |
7/8/12 5:09 PM |
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KillerKellerjr |
7/9/12 9:04 AM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
MattH77 |
7/11/12 5:55 AM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
jtn0123 |
7/11/12 2:00 PM |
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Keith-L |
7/11/12 11:57 PM |
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mussingtond |
7/14/12 9:37 AM |
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standardGeese |
7/15/12 6:56 AM |
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DaveSF |
7/19/12 11:52 AM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
jtn0123 |
7/20/12 7:20 PM |
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BrK4 |
7/21/12 10:43 AM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
MattH77 |
7/28/12 6:37 AM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
Sie_Deen |
8/7/12 11:04 AM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
Supmoggo |
8/8/12 6:06 AM |
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Kmak868 |
8/8/12 8:27 AM |
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Sie_Deen |
8/8/12 11:21 AM |
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Kaosunseen |
8/8/12 3:17 PM |
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JMDancer |
8/10/12 9:46 PM |
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fraudr |
8/12/12 4:36 PM |
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Keith-L |
8/13/12 6:38 AM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
ashish.pn.sinha |
8/13/12 8:39 AM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
Sie_Deen |
8/14/12 2:40 PM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
Sie_Deen |
8/14/12 2:48 PM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
Sie_Deen |
8/14/12 2:54 PM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
Sie_Deen |
8/14/12 2:55 PM |
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Sie_Deen |
8/14/12 2:57 PM |
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FeelDix |
8/14/12 5:44 PM |
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mussingtond |
8/14/12 5:59 PM |
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Sie_Deen |
8/15/12 10:08 AM |
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Stephen Rasku |
8/15/12 11:17 AM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
FeelDix |
8/15/12 4:54 PM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
lovablesins86 |
8/20/12 7:28 AM |
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lovablesins86 |
8/20/12 8:10 AM |
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dminus |
8/20/12 3:54 PM |
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dminus |
8/20/12 3:56 PM |
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Sie_Deen |
8/21/12 9:22 AM |
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isohedral |
8/22/12 7:34 AM |
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stephlee929 |
8/22/12 11:42 AM |
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lovablesins86 |
8/23/12 12:16 PM |
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FeelDix |
8/26/12 7:07 PM |
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Elad O |
8/27/12 6:25 PM |
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richard.lim |
8/30/12 9:53 PM |
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fisherhistoryteach |
8/31/12 8:52 AM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
MattH77 |
9/1/12 3:29 PM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
Supmoggo |
9/1/12 9:15 PM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
jgoller |
9/4/12 4:05 AM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
FeelDix |
9/4/12 5:24 PM |
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@30s |
9/5/12 5:38 PM |
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amb22 |
9/6/12 4:24 PM |
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andrewmacrae |
9/6/12 6:51 PM |
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ssshah0624 |
9/8/12 2:47 PM |
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eragooo |
9/9/12 2:56 AM |
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faraon |
9/9/12 8:23 AM |
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RogerAllen |
9/9/12 9:21 AM |
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jcbookhout |
9/11/12 9:02 AM |
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TheKingsHorses |
9/11/12 9:55 AM |
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faraon |
9/11/12 10:07 AM |
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jcbookhout |
9/11/12 12:39 PM |
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Suzanne4 |
9/20/12 5:29 PM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
MY BROKEN PEN IS LEAKING |
9/28/12 9:16 PM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
bhspencer |
10/1/12 8:38 AM |
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triathlon61 |
10/13/12 10:11 AM |
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altoning |
10/24/12 12:31 PM |
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bzel |
10/24/12 11:55 PM |
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Jammerman |
10/29/12 9:49 AM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
Dr. Lawrence "Rusty" Hofmann |
10/29/12 6:05 PM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
Stephen Rasku |
10/30/12 5:27 AM |
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mbh2012 |
10/30/12 10:05 AM |
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Vince Dowd |
10/30/12 6:27 PM |
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dallas876 |
11/3/12 10:49 AM |
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Darold Dickey |
11/5/12 6:35 PM |
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fulleclipse2 |
11/13/12 5:37 AM |
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fulleclipse2 |
11/13/12 7:12 AM |
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fulleclipse2 |
11/13/12 8:30 AM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
hanna nelson |
11/23/12 7:52 PM |
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hanna nelson |
11/23/12 8:18 PM |
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mamapilly |
11/25/12 4:56 AM |
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mamapilly |
11/25/12 4:57 AM |
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fulleclipse2 |
11/26/12 4:33 AM |
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Hughsbeard |
11/26/12 5:46 AM |
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| Re: why does Google Chrome make my Macbook Pro crash? |
altoning |
11/26/12 6:02 AM |
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altoning |
11/26/12 6:10 AM |
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fulleclipse2 |
11/26/12 6:17 AM |
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fulleclipse2 |
11/26/12 6:35 AM |
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hanna nelson |
11/26/12 8:05 AM |
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fulleclipse2 |
11/26/12 8:26 AM |
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Stephen Rasku |
11/26/12 8:34 AM |
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Sie_Deen |
11/26/12 5:23 PM |
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Vince Dowd |
11/26/12 6:22 PM |
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fulleclipse2 |
11/27/12 7:14 AM |
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fulleclipse2 |
11/27/12 7:21 AM |
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yash008 |
11/27/12 1:04 PM |
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karen ammann |
11/27/12 2:11 PM |
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cfm11813 |
11/28/12 2:05 AM |
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bertalan rehling |
11/28/12 3:46 AM |
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fulleclipse2 |
11/28/12 4:05 AM |
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Mike Carvalho |
11/28/12 7:28 AM |
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Jeffery Johnson |
11/29/12 1:09 PM |
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Hughsbeard |
12/1/12 6:04 AM |
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Stephanie Fillingham |
12/2/12 8:04 PM |
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Dimitris Vranopoulos |
12/4/12 6:23 AM |
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prksm |
12/4/12 7:19 PM |
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fulleclipse2 |
12/5/12 4:29 AM |
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Andrew Priest |
12/15/12 1:03 AM |
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Kemarah Sika |
1/7/13 11:30 PM |
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nicmonson |
1/10/13 8:11 PM |
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romeolima |
1/12/13 5:31 PM |
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nwebb |
1/22/13 9:53 PM |
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Gianfranco Palumbo |
1/29/13 9:52 AM |
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Gianfranco Palumbo |
1/29/13 9:53 AM |
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Lloyd Weaver |
2/13/13 8:41 PM |
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Tyler Yin |
2/24/13 5:38 PM |
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LyonJE |
2/25/13 2:48 AM |
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Dimitris Vranopoulos |
2/25/13 2:54 AM |
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MattH77 |
3/4/13 11:07 AM |
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Dea Draper |
3/30/13 5:27 PM |
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Jared Rapp |
5/9/13 7:17 PM |
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