| Where have all of the Google Places videos gone? | elSue | 5/9/12 3:24 PM | Note: Users in the forum can't help if you don't give them all the details. Please provide the following information What's the issue you're experiencing? All of our clients with videos, the videos are gone (the ones I've checked so far.) We had bee |
| Re: Where have all of the Google Places videos gone? | Linda Buquet ~ | 5/9/12 3:34 PM | Good catch Susan, think you caught a new bug. Thanks for the heads up. Just checked and all my client videos are gone too. They just did 2 updates - one for the new bulk upload interface and one for the new offer interface. Maybe that caused a proble |
| Re: Where have all of the Google Places videos gone? | vanessagene | 5/9/12 3:50 PM | Thanks, guys! So this might be related to the bug from last week — we're pushing out a more permanent fix for that one Thursday/Friday. I'd like to check back in end of day Friday to see if these videos are back up. (So don't touch anything in your a |
| Re: Where have all of the Google Places videos gone? | Linda Buquet ~ | 5/9/12 3:53 PM | Thanks for checking and responding so quickly Vanessa and TIA for keeping us in the loop! Things like this are easier to deal with when we know what's up and know help is on the way. :-) |
| Re: Where have all of the Google Places videos gone? | elSue | 5/9/12 5:27 PM | Thank Vanessa and Linda! I won't touch anything, but will let you know if they come back. As always, I appreciate both of your help! Susan |
| Re: Where have all of the Google Places videos gone? | elSue | 5/9/12 5:44 PM | Hi Vanessa, Here's a couple more: Business name: Libby's Gallery, Hampton, NHLink to Places listing: http://g.co/maps/2g66t Business name: elSue, Holliston MALink to Places listing: http://g.co/maps/ffje Good luck and thanks again!Susan |
| Re: Where have all of the Google Places videos gone? | Linda Buquet ~ | 5/13/12 1:28 PM | Susan it looks like a few Place pages in your top post have videos again, but my client's videos have not come back yet. Also is your Place page down? The link above gives me the do not support message and when I try direct map search it just says lo |
| Re: Where have all of the Google Places videos gone? | elSue | 5/13/12 3:22 PM | Hi Linda, All of the videos have come back except for: |
| Re: Where have all of the Google Places videos gone? | Linda Buquet ~ | 5/13/12 9:18 PM | Maybe Vanessa's poke worked or maybe engineers specifically worked on yours to bring them back. I'm pretty sure all videos are still missing not just mine. For example check the page one rankings for these super competitive phrases. "beverly hills co |
| Re: Where have all of the Google Places videos gone? | vanessagene | 5/14/12 12:45 PM | @Susan So I didn't touch any of the listings intentionally, I wanted to see if they had come back by today (Monday). I'm collecting up examples of videos that are still missing though, to see if the engineers can detect anything. I actually think thi |
| Re: Where have all of the Google Places videos gone? | elSue | 5/14/12 1:18 PM | @Vanessa - I just checked again and all of them came back except these two: |
| Re: Where have all of the Google Places videos gone? | Linda Buquet ~ | 5/14/12 8:51 PM | @lenards posted here but it's closed so I can't reply: http://productforums.google.com/d/topic/business/3zJg-4xLQEk/discussion Your videos appear to be showing now. http://maps.google.com/maps/place?cid=14546634342933241382 |
| Re: Where have all of the Google Places videos gone? | Linda Buquet ~ | 5/16/12 11:19 AM | A new report in case engineers need more examples. This one from UK: https://groups.google.com/a/googleproductforums.com/d/topic/business/_o3l0Zw8gJM/discussion |
| Re: Where have all of the Google Places videos gone? | PlacesMonkey | 5/18/12 10:37 AM | Hey all, I just wanted to add another case/example for the Google Support team to troubleshoot. Videos missing from live listing that displays to the end user, but are in the Google Places dashboard. http://maps.google.com/maps/place?cid=112878286 |
| Re: Where have all of the Google Places videos gone? | vanessagene | 5/20/12 6:16 PM | Thanks for these examples, guys! The engineers are still investigating. |
| Re: Where have all of the Google Places videos gone? | SBOA | 5/22/12 10:11 AM | We have the same problem - 5 videos none of them showing http://maps.google.com/maps/place?cid=11026999469256223926 |
| Re: Where have all of the Google Places videos gone? | siamlegal | 5/23/12 8:02 PM | Hi Susan, I just wanna ask how did you fix the "do not support message" bug on one of your listings? I'm having that problem on one of my listings http://maps.google.co.th/maps/place?hl=en&georestrict=input_srcid:fe01463417f6ad44. |
| Re: Where have all of the Google Places videos gone? | evisio | 6/27/12 6:54 AM | Any more news on this? We still are not seeing videos that were uploaded in Google Places Thnx, George |
| Re: Where have all of the Google Places videos gone? | elSue | 6/27/12 9:29 AM | Hi George, Google Places merged with Google+ creating a Google+ Local page. You can no longer post videos on your Google+ Local page. You still see the option in your Dashboard, but they will not be there. Once your Google+ Local page is merged with |
| Re: Where have all of the Google Places videos gone? | evisio | 6/27/12 12:04 PM | Thanks Susan, I did see that video before. From what I’ve ready and watched it’s all very confusing. For most of our clients we only had Google Place Pages which were updated to Google+. Most do not have separate Google+ Business Pages D |
| Re: Where have all of the Google Places videos gone? | Linda Buquet ~ | 6/27/12 9:13 PM | @evisio, nope may be just a little confused. It's much less complicated than some make it but still confusing. Google Places already morphed into Google+ Local (just a half way step - not all the way to a G+ Business page yet.) G+ Local has the busin |
| Re: Where have all of the Google Places videos gone? | suzillazilla | 8/6/12 4:01 PM | I have tried to follow the instructions to bring all our Google Places company pages over to Google + Local (http://support.google.com/plus/bin/answer.py?hl=en&answer=2622993), but hit a few snags: 1 - it wouldn't let me sign up with our place name ( |
| Re: Where have all of the Google Places videos gone? | `Keenan | 8/6/12 4:04 PM | @Susie - pls start a new thread |
| Re: Where have all of the Google Places videos gone? | Linda Buquet ~ | 8/6/12 7:10 PM | Susie, you are confused because Google makes it REALLY confusing. The instructions you linked to are for CONSUMERS to move their review content over. (Reviews and ratings) Nothing for business owners in that help doc.BUT they don't make it clear at |
| Re: Where have all of the Google Places videos gone? | BertieVanGreunen | 1/15/13 5:04 AM | Not sure why post has been marked as duplicated as i still have no answer and don't understand why i am being directed to Susan's post. My problem is that the images i have uploaded does not show in G+ local and the ones that does show is still the p |
| Re: Where have all of the Google Places videos gone? | KarenSofie | 4/13/13 6:42 PM | <This message has been deleted.> |