| Previous SEO company will not release ownership of our Google Places account. | leeannlaborde | 12/03/20 8:42 | We never received a response from this entry: http://www.google.com/support/forum/p/Places/thread?tid=56317162df515f15&hl=en We are not sure what to do for next steps. Please advise on how we can get control of our listing. Thanks! |
| Re: Previous SEO company will not release ownership of our Google Places account. | Linda Buquet ~ | 12/03/20 9:32 | Hi leeann, You didn't give a link to your Place page. Is there still incorrect info on the listing? If so, then this is what I would do... Use Google's Fix a Problem Troubleshooter (Be sure be logged into the same account your Place page is in) http |
| Re: Previous SEO company will not release ownership of our Google Places account. | pcinc | 12/03/20 9:44 | My suggestion is to contact the SEO company directly. You can notify them that if they do not turn over your "property" you will report them to Google and out them on the Google help forum. You can also go to http://support.google.com/places/bin/st |
| Re: Previous SEO company will not release ownership of our Google Places account. | leeannlaborde | 12/03/20 13:02 | Thank you for your suggestion. We have been in contact with them and they claim they cannot release the ownership because the Google account used to verify and confirm ownership is attached to other places listings. |
| Re: Previous SEO company will not release ownership of our Google Places account. | leeannlaborde | 12/03/20 13:17 | Linda, Thank you so much for replying. The link to the places listing, and a description of our original problem, is located in the following thread: http://www.google.com/support/forum/p/Places/thread?tid=56317162df515f15&hl=en Your recommendation |
| Re: Previous SEO company will not release ownership of our Google Places account. | jim.jaggers | 12/03/20 13:20 | Use this link to claim a Place Page in your own Google Account, http://www.google.com/local/add/g?hl=en-US&gl=US#phonelookup Then ask the SEO company to delete the Place Page from their account using the "Remove from account" option. |
| Re: Previous SEO company will not release ownership of our Google Places account. | leeannlaborde | 12/03/20 13:32 | Thanks Jim. We actually did this earlier this morning. When we ran a search using the link you referenced above, we found that our main phone number was not showing up, which is really weird. Come to find out, the fax number was listed as our main c |
| Re: Previous SEO company will not release ownership of our Google Places account. | jim.jaggers | 12/03/20 15:19 | There is nothing automatic about removing the Place Page from the SEO account. It will be in that account until they delete it. Local SEO firms should make it easier to part ways. A lot depends upon what you want when you buy the service. A truly |
| Re: Previous SEO company will not release ownership of our Google Places account. | Linda Buquet ~ | 12/03/20 15:38 | My advice above was based in my assumption you'd already reclaimed. But sounds like you've done that now. |
| Re: Previous SEO company will not release ownership of our Google Places account. | mrnuttakorn | 12/04/02 4:17 | I have faced similar issue, but client can't find original e-mail that used to claim the Google places. If this case, we go ahead reclaim the listing, and how to handle the previous listing? |