Google Chat

Welcome! In this community, you can find answers to your questions about Google Chat in Gmail, iGoogle, orkut and video chat. While you're here, build karma by answering the questions of others. Google employees (noted with 'Google Employee' beneath their posting name) will be popping in to help answer questions and post announcements. And when you run into a "Top Contributor", be sure to say "Thank you!" The "Top Contributor" designation is reserved for our most devoted and helpful community volunteers.

Before you post a new question, make sure you've searched for the answer to your question first, both in the Google Chat Help Center and existing threads in this forum--using the search box at the top of this page. If you still haven't found your answer and need help, take a look at our posting guidelines and then you're ready to post! Make sure to include specific descriptions of the issue you are reporting and any steps you've taken.

If your question is regarding a technical issue, please check out the following TIPS before posting your question/issue:

- Did you try another browser? Did you clear browser cache & cookies? Did you try disabling all browser extensions/add-ons?

- Did you try manually updating the plugin?

- Do you meet the minimum requirements?

- Did you check out our Known Issues page?

Gmail users: If your question is not specifically about Google Chat, please post it in the Gmail Help Forum instead.

We've updated our forum structure to better monitor discussions and questions. There are three required categories for you to choose from before posting, and we ask that you go ahead and choose to the best of your ability.

Showing 1-24 of 28778 topics

In the google video chat, I can see my face but the person on the other end cannot!	shreya sarda	11/23/12
No video in Video Chat with Mac OS X? Workaround here!	KatherineG	9/9/12
Linux version now available!	SergeL	4/13/12
Try it out: Higher resolution video chat in gmail / igoogle and orkut	SergeL	7/25/11
How do I download the voice plugin on Gmail?	pinkypie1270	12/27/12
No video with video chat.	tzjacobi	12/16/12
Why is my video so pixelated?	apaetz	12/13/12
How to get a transcript of the chat session on Google+ Hangouts?	Ayan07	12/11/12
Why do you have to degrade Realtek high def audio.	TODDMAN309	12/9/12
Suddenly Gmail Voice and Video chat is not working. I have tried un installing and re installing but it is not working.	kralcllib	12/6/12
Voice and Video Chat is not working	dvrajendra	12/5/12
Google Talk - No sound for incoming/outgoing calls	mrsabercrombie	12/1/12
My google voice & video chat is not working, always asks to download a plugin	Aaditya Moray	12/1/12
In taskmanager more then 100 open googletalkplugin.exe	vuchel	11/30/12
How can i contact Google customer service person?	shuang852	11/29/12
will not uninstall...will install over what is there..will not work	tillieannie	11/29/12
OSX - Mic volume auto adjusting - Need to disable that.	Nicky P.	11/26/12
Unable to install 64bit Voice/Video Firefox plugin (Windows)	nyurik	11/25/12
can't download Google voice and video chat Installer. The installer encountered error 1603: Fatal error during installat	callyklee	11/25/12
I've been using gmail to make a phone call, and it says, please plugin, and still cannot make a call, please help.Thanks	maria.alejandro84	11/15/12
GSPCA Main Driver - Webcam in linux (Ubuntu 10.04) don't work	chenke	11/13/12
can't install voice and video pluggin	Darx	11/11/12
The output volume of the Google Talk plugin is very low, can I increase it?	jeremy.e.smoler	11/8/12
Google voice and video installation error 1603	sostpm	10/31/12